What is a supply chain control tower?

It is a single dashboard that integrates data from TMS, WMS and ERP to give end-to-end visibility of the operation, flag exceptions and anticipate decisions — replacing disconnected spreadsheets and reports.

What is the difference between S&OP and IBP?

S&OP balances demand and supply over the tactical horizon. IBP extends that cycle to include the financial result, connecting the operational plan to budget and margin targets.

Does MK run the control tower or only implement it?

Both. MK designs and implements the tower and the S&OP/IBP cycle and, when contracted, runs the cycle monthly as a managed service, with KPI governance and a decision committee.

Control Tower & Digitalization

End-to-end visibility and real-time decisions

Operations don't fail for lack of people. They fail for lack of integrated data and a decision cycle. MK installs — and runs — the control tower, S&OP/IBP and digitalization that take operations out of guesswork.

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What we deliver

From the disconnected spreadsheet to a digital decision flow.

Control tower — a single dashboard integrating TMS, WMS and ERP, with real-time visibility of orders, inventory, freight and exceptions.
Managed S&OP / IBP — a monthly cycle balancing demand, supply and financial result, with a ritual and a decision owner.
Process digitalization — end of manual rework: data is entered once and flows across systems.
AI applied to execution — demand forecasting, stockout alerts and automatic replanning where the ROI is proven.
KPI governance — forecast accuracy, OTIF, stockouts and lead time measured on the same dashboard.

Where operations lose today

The #1 pain reported across the market is lack of integration between teams and inaccurate demand forecasting. The cost shows up as stockouts, dead inventory and emergency freight.

+10pp

forecast accuracy with structured S&OP

−20%

emergency freight with early visibility

Reference ranges from digitalization and S&OP projects. Results depend on initial maturity.

How we run it

The MK Cycle applied to the control tower.

Measure

We map available data, systems maturity and the current decision cycle. We set a baseline for accuracy, OTIF and lead time.

Execute

We implement the tower, integrate TMS/WMS/ERP, structure S&OP/IBP and switch on the AI use cases with proven ROI.

Govern

We run the monthly cycle as a managed service, with a decision committee and live KPIs — the gain doesn't evaporate when we leave.

Materials & content

Download the free one-pager. The full version comes via WhatsApp.

Digital Maturity Checklist

Which of the 5 levels your operation is at — and where the next gain is.

Download the free one-pager Full version on WhatsApp

Why your operation decides on yesterday's data

The 5 maturity levels and the role of S&OP/IBP.

Read the article →

Does your operation decide on yesterday's data — or on now?

In a diagnosis, MK maps where your operation loses visibility and proposes the control tower and S&OP cycle that fit your maturity — with a baseline, target and declared ROI.

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